Terms of Service

Agreeing to these terms

By creating an account or using Vantagg, you agree to these terms. If you use Vantagg on behalf of a business, you confirm that you have the authority to agree for that business, and these terms apply to it.

What Vantagg does

Vantagg helps you track quotes and plan follow-up. It suggests who to contact, when, and what to say. Vantagg does not send texts, emails, or calls to your customers. Your team reviews and sends every message from their own phone or email, and is responsible for what they send.

Your account

• Accounts are created by invitation. The person who creates a company account is its owner and is responsible for the team members they add.
• Give accurate information when you sign up and keep it current.
• Keep your login secure. You are responsible for activity under your account and your team members' accounts.
• Tell us right away at hello@govantagg.com if you think someone has accessed your account without permission.

Plans and billing

• Vantagg: $249 per month, billed monthly in advance.
• Vantagg + Coaching: $449 per month, billed monthly in advance, with a 3-month minimum. After the minimum, it continues month to month.
• Each plan covers one business location, with unlimited users at that location. Multi-location pricing is available on request.
• Setup: an optional one-time fee, as quoted to you before you buy.
• Fees are non-refundable, including for partial months, except where the law requires otherwise.
• We may change prices with at least 30 days' notice. Changes apply starting with your next billing period.

Cancelling

You can cancel the Vantagg plan at any time. Vantagg + Coaching can be cancelled after the 3-month minimum. Cancellation takes effect at the end of your current billing period, and you keep access until then.

Fair use

Each plan includes up to 500 new quotes per location per month, whether they are added by hand, uploaded, or read with AI. This is far more than most businesses use.

If an account goes beyond that, or its usage appears automated, we will contact you first. We may then limit new quotes or AI estimate reading, or move the account to a plan that fits its volume.

Reading estimates with AI

Vantagg can read estimates you upload and fill in quote details using an AI service. AI can make mistakes, so review the details before you save a quote. You are responsible for the accuracy of your quotes.

Your data

You own the information you put into Vantagg, including your customer data and the estimate files you upload. You give us permission to store and process it only to provide and support the service. You can export your data while your account is active. After you cancel, we delete it as described in our Privacy Policy.

Contacting your customers

You are responsible for having the right to store your customers' information and for following the laws that apply when you call, text, or email them, including consent and opt-out rules such as the TCPA and CAN-SPAM Act. Honor every request to stop contacting someone.

Acceptable use

You agree not to:

• Use Vantagg for anything unlawful, deceptive, or harassing, including sending spam.
• Try to access another customer's data or any part of Vantagg you are not authorized to use.
• Upload files you do not have the right to use, or files containing malware.
• Copy, resell, or reverse engineer Vantagg, or scrape it with automated tools.
• Interfere with or overload the service.

Coaching and setup

Coaching and setup are advice and assistance based on your information and your Vantagg data. You remain responsible for your business decisions. We cannot guarantee any particular results, such as a specific number of closed jobs.

Availability and changes

We work to keep Vantagg running smoothly, but we cannot promise it will always be available or error-free. We may improve, change, or remove features over time, and we will give notice of changes that significantly affect how you use it.

Disclaimer

Vantagg is provided as is and as available. To the extent the law allows, we disclaim all warranties not stated in these terms, including implied warranties of merchantability and fitness for a particular purpose.

Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, or consequential damages, or for lost profits, revenue, or data. Our total liability for any claim related to Vantagg is limited to the amount you paid us in the 12 months before the claim.

Indemnity

You agree to defend and hold Vantagg harmless from claims arising from the messages your team sends, the data you add, or your breach of these terms or the law.

Suspension and termination

We may suspend or close an account for non-payment or for violating these terms. Where reasonable, we will notify you first and give you a chance to fix the issue.

Changes to these terms

If we make meaningful changes, we will update the date above and notify account holders by email or in the app. Continuing to use Vantagg after the changes take effect means you accept them.

Governing law

These terms are governed by the laws of the State of South Carolina, without regard to its conflict-of-law rules.

Contact

Questions about these terms? Email hello@govantagg.com.